The Role of the Phlebotomist: Understanding Quality and Patient Safety

About Course
This course provides a comprehensive look at patient safety practices within healthcare, specifically targeting phlebotomists’ responsibilities and daily practices. It covers preventing errors, understanding risk factors, and maintaining patient-centered care. Participants will explore the evolution of regulatory frameworks in laboratory settings, highlighting the role of key agencies in upholding safety standards. By learning the distinctions between quality assurance and quality control, learners will gain insight into building a safe and accurate workplace culture.
Course Content
Introduction
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Welcome to the “The Role of a Phlebotomist: Understanding Quality and Patient Safety”