5.00
(3 Ratings)

The Role of the Phlebotomist: Understanding Quality and Patient Safety

Categories: Phlebotomy
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About Course

This course provides a comprehensive look at patient safety practices within healthcare, specifically targeting phlebotomists’ responsibilities and daily practices. It covers preventing errors, understanding risk factors, and maintaining patient-centered care. Participants will explore the evolution of regulatory frameworks in laboratory settings, highlighting the role of key agencies in upholding safety standards. By learning the distinctions between quality assurance and quality control, learners will gain insight into building a safe and accurate workplace culture.

Course Content

Introduction

  • Welcome to the “The Role of a Phlebotomist: Understanding Quality and Patient Safety”

Understanding Patient Safety, Errors, and Regulation

Module 1: The Evolution of Phlebotomy Practices
A journey from ancient bloodletting practices to modern phlebotomy standards, examining how tools and techniques have transformed over centuries to prioritize patient safety.

Module 2: Fundamentals of Patient Safety
An introduction to patient safety principles within laboratory environments, emphasizing Communication, equipment maintenance, and staff training.

Module 3: Common Errors in Laboratory Practices
Exploration of various errors in laboratory procedures, including human, procedural, and systemic errors, and their impact on patient outcomes.

Module 4: Risk Factors in Phlebotomy
Insight into patient and practitioner risks, including incorrect identification and ergonomic challenges phlebotomists face.

Module 5: Quality Assurance vs. Quality Control
Comprehensive look at the QA and QC protocols, emphasizing the role of CMS, CLIA, and CLSI in setting quality standards for laboratory diagnostics.

Conclusion

Student Ratings & Reviews

5.0
Total 3 Ratings
5
3 Ratings
4
0 Rating
3
0 Rating
2
0 Rating
1
0 Rating
3 months ago
Very good class!
3 months ago
great
3 months ago
This course was great