Managing Anger in the Workplace

This module provides Certified Nursing Assistants (CNAs) with insights and strategies for understanding and managing anger in the workplace. When left unchecked, anger can significantly impact workplace dynamics, especially in high-stress healthcare environments. This training covers the causes of anger in workplace settings, the specific challenges faced in healthcare, and the factors that can lead to frustration when CNAs provide care. Participants will learn effective anger management techniques that promote a peaceful, productive environment, emphasizing the positive outcomes of managing emotions constructively.